TERMS & CONDITIONS

Thank you for accessing/engaging with Deebil (hereinafter referred to as "the Company"). These terms and conditions govern the use of our services. By accessing or engaging with our services, you indicate your unconditional acceptance of these terms & conditions. We reserve the right, in our sole discretion, to update or revise these terms & conditions. Continued use of our services following the posting of any changes to the terms & conditions constitutes your acceptance of those changes.

Eligibility to Use Our Services

Our services are available to individuals or entities seeking customized solutions. By engaging with our services, you confirm that you are legally eligible to enter into contracts under the Indian Contract Act, 1872.

Service Engagement and Pricing

All services provided by Deebil have custom pricing. We do not list prices for products on our site. Instead, quotes will be generated based on specific requirements. Payment for services is to be made based on the agreed-upon quotation.

Quotes and Payment

Quotes for our services will be provided based on the client's requirements. The client agrees to review and accept the quotation before proceeding with the engagement. Payments are to be made as per the agreed-upon terms stated in the quotation.

Communication and Electronic Correspondence

When engaging with our services, you agree and understand that communication with us will be conducted electronically. You consent to receive communications from us electronically, including emails or other forms of electronic communication, as necessary for the provision of our services.

Ownership of Intellectual Property

All intellectual property rights pertaining to any materials, ideas, suggestions, or feedback provided by the client during the engagement remain the property of the client. Deebil does not claim any rights or ownership over such intellectual property.

Meta Platform Data Processing

As part of our analytics services, we may collect and process data from Meta Platforms (including Facebook, Instagram, and other Meta Products) on behalf of our clients. This includes Platform Data such as user profiles, access tokens, profile pictures, usernames, email addresses, communications between users, location information, device information, and other data obtained through Meta's APIs, SDKs, or tools.

How We Collect Meta Data: Data is collected via authorized integrations with Meta's platform, using APIs and tools provided by Meta. We only collect data necessary for the specific analytics purposes requested by our clients.

Purposes of Processing: Meta data is processed solely to provide analytics services to our clients, such as improving user experiences, generating insights, and enhancing marketing strategies. We do not use this data for any other purposes, including our own marketing or profiling without consent.

Data Retention and Deletion: We retain Meta data only as long as necessary for the legitimate business purposes outlined above or as required by applicable laws. Upon request from users or clients, or when retention is no longer necessary, we promptly delete or anonymize the data. Users have the right to request deletion of their data at any time by contacting us at info@deebil.com.

Data Sharing: We do not sell, license, or share Meta data with third parties except as required by law, with user consent, or with our service providers who assist in providing analytics services (under strict contractual agreements).

User Rights: Users whose data is processed have the right to access, correct, or request deletion of their data. To exercise these rights, please contact us at info@deebil.com. We comply with all applicable data protection laws, including GDPR and CCPA, and Meta's Platform Terms.

This processing is conducted in accordance with Meta's Platform Terms and Developer Policies, and we ensure compliance with all restrictions on data use, such as not using data for discrimination, surveillance, or prohibited practices.

TikTok Platform Data Processing

TikTok App ID: 7602105863708477451

This section applies to the Business Intelligence app when you connect your TikTok account to the App and authorize access to your TikTok data.

As part of our analytics services, we may collect and process data from TikTok Platform on behalf of our clients. This includes data such as user profiles, access tokens, usernames, profile pictures, video content metadata, engagement metrics, follower information, direct messages (with explicit consent), location information, device information, and other data obtained through TikTok's APIs, SDKs, Login Kit, or developer tools.

How We Collect TikTok Data: Data is collected via authorized integrations with TikTok's platform, using APIs and tools provided by TikTok for Developers. All data collection occurs only after receiving explicit user consent through TikTok's authorization flows. We only collect data that is necessary and specifically approved for the analytics purposes requested by our clients.

Purposes of Processing: TikTok data is processed solely to provide analytics services to our clients, including but not limited to: improving user experiences, generating insights and reports, enhancing marketing strategies, measuring campaign performance, and facilitating data portability requests. We implement data minimization principles and do not use this data for any purposes beyond what has been explicitly disclosed and consented to by users.

User Consent and Transparency: Before accessing any TikTok user data, we obtain explicit consent through TikTok's official authorization mechanisms. Users are clearly informed about what categories of data are being accessed, for what specific purpose, and for how long the data will be retained. Users maintain full control over their data and can revoke access at any time through their TikTok account settings.

Data Retention and Deletion: We retain TikTok data only as long as necessary for the legitimate business purposes outlined above, or as required by applicable laws and TikTok's Developer Data Sharing Agreement. Upon request from users or clients, when users revoke authorization, or when retention is no longer necessary, we promptly and permanently delete or anonymize the data. Users have the right to request access to, correction of, or deletion of their data at any time by contacting us at info@deebil.com.

Data Sharing and Third-Party Processors: We do not sell, license, rent, or share TikTok data with third parties except as required by law, with explicit user consent, or with authorized service providers who assist in providing analytics services. Any third-party processors we engage are bound by strict contractual agreements that ensure compliance with TikTok's Developer Policies, data protection standards, and applicable privacy laws. These processors are prohibited from using TikTok data for any unauthorized purposes.

Security Measures: We implement robust technical and organizational security measures to protect TikTok user data against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, access controls, regular security audits, and employee training. In the event of a data breach involving TikTok user data, we will promptly notify affected users, TikTok, and relevant authorities in accordance with applicable breach notification requirements.

User Rights: Users whose TikTok data is processed have comprehensive rights including: the right to access their data, the right to correct inaccurate data, the right to request deletion of their data, the right to data portability (to receive their data in a structured, machine-readable format), and the right to withdraw consent at any time. To exercise these rights, please contact us at info@deebil.com. We will respond to requests within the timeframes required by applicable law.

Compliance and Legal Framework: This processing is conducted in strict accordance with:

We ensure full compliance with all restrictions on data use imposed by TikTok, including prohibitions against using data for discrimination, surveillance, law enforcement purposes (without proper legal process), or other prohibited practices. We do not use TikTok data to create shadow profiles, track users across other platforms without consent, or for any purpose that violates TikTok's policies or user expectations.

Data Portability: In compliance with TikTok's Data Portability API requirements and applicable data protection regulations, we facilitate user requests to access, download, and transfer their TikTok data. Users can request their data in commonly used, machine-readable formats to enable portability to other services.

Ongoing Compliance Review: We acknowledge that TikTok may review our application and data practices at any time to ensure ongoing compliance. We commit to cooperating fully with such reviews and implementing any required changes to maintain compliance with TikTok's evolving policies and legal requirements.

Accuracy of Information

While Deebil strives to provide accurate information and customized solutions, errors may occur. In the event of any inaccuracies or errors in the information provided, we reserve the right to modify the pricing or refuse or cancel any engagement or order placed, unless the services have already been initiated.

Reviews and Feedback

Any reviews, feedback, suggestions, or ideas submitted by the client during the engagement will be considered the property of the client. Deebil will not use or disclose such information without the client's consent, except as required by law.

Limitation of Liability

Deebil shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services, including but not limited to loss of profits, loss of data, or business interruption.

Governing Law and Jurisdiction

These terms & conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms & conditions shall be subject to the exclusive jurisdiction of the courts of India.

Contact Information

If you have any questions regarding these terms & conditions or the services provided by Deebil, please mail to info@deebil.com